When an air conditioner or furnace goes out, the resulting lack of temperature control leads most people to make hasty decisions about what air conditioning installation and heating company they hire. In most cases, the simple fact that air conditioning contractors are licensed, bonded and insured is enough to make most people feel comfortable about hiring them. But there are some other crucial indicators that also distinguish a reputable heating and air conditioning company from one that isn’t. Below, we list six indications that a residential air conditioning contractor isn’t the best choice for heating and air-conditioning replacement, even if the contractor is licensed, bonded and insured.
They Discourage you from Purchasing Energy Efficient Equipment
With the proliferation of the green movement, most people are aware of how energy air conditioners can significantly lower their utility bills. If you encounter a company that discourages you from purchasing an energy efficient air conditioner, there are probably two reasons behind the discouragement: the company doesn’t have a contract with an energy efficient air conditioner manufacturer and it doesn’t keep its technicians up to date on the latest forms of air conditioning technology.
They Offer Extremely Low Bids
What’s not to like about an extremely low bid? Nothing, as long as the bid doesn’t result from a contractor not including routine services and customary warranties on newly installed equipment. Another common reason for an exceptionally low bid is that a contractor is trying to unload old, unreliable equipment. If you receive a bid that seems to good to be true, chances are that it is.
They Lack Professionalism
If you make an appointment for a free estimate and the contractor is late, seems disinterested in your opinion or both, that’s probably how you’ll be treated when you have a problem with your air conditioning unit. Another sign of non-professional contractors is that they don’t have physical locations that you can visit. Because the HVAC industry is known for insincere contractors that suddenly disappear-sometimes even in the middle of a job-hiring a company with a public office is essentially a protection on your investment.
They Offer an Estimate Over the Phone
An air conditioning and heating company that offers an estimate over the telephone without having inspected your home probably has a business plan in mind: because they know you want your new air conditioner or furnace installed as quickly as possible, they’ll offer you a low estimate and then raise the price once they arrive on site, depending on your sense of urgency to still offer them the job. When a company offers an estimate over the phone, its best to say goodbye and move on to the next company.